Privacy Policy

1. Information We Collect

a. Information You Provide Directly: When you create an account, you provide your email address and a password (which is securely hashed — we never see or store the plain text password). If you subscribe to a paid plan or make a one-time purchase, payment details are handled directly by our payment provider (e.g., Stripe). MAQIR does not receive or store your credit card or banking information.

We also collect any information you submit via feedback forms, support requests, or other correspondence.

b. Information We Collect Automatically: IP address, browser type, device info, usage data (e.g., pages visited, feature usage), and cookies or similar tracking technologies.

c. Desktop and Mobile Application Data: When you use a MAQIR software application, we may collect device identifiers and hardware fingerprints for the purpose of license activation and validation. This data is used solely to verify your license and enforce device limits. Application logs are stored locally on your device and are not transmitted to our servers unless you explicitly share them with us for support purposes.

2. How We Use Your Information

We use your information to provide and maintain services, personalize your experience, process payments, validate software licenses, communicate with you, improve our products, and detect fraud or abuse. We do not sell your personal information.

3. How We Share Your Information

• Payment Processing: Stripe processes payments on our behalf and receives only the data necessary to complete transactions.
• License Management: We use a third-party licensing service to manage software license activation and validation. This service receives device identifiers and license keys to verify your license status.
• Legal Compliance: We may disclose data if required by law.
• Business Transfers: Your data may transfer in case of merger, acquisition, or sale.

4. Your Rights and Choices

Depending on your location (e.g., GDPR, CCPA), you may access, correct, delete, or restrict your data. You may also opt out of marketing. To exercise rights, contact us at supportREMOVE_THIS@maqir.com.

5. Cookies and Tracking

MAQIR uses cookies that are essential to the functionality of our service — including authentication cookies (such as JWT tokens) that allow you to log in and access your dashboard. These cookies are required for secure access and cannot be disabled. We may also use additional cookies to remember preferences and improve performance. While you can control some cookies through your browser settings, disabling required cookies may prevent you from using certain parts of the service.

6. Analytics and Telemetry

We may collect anonymized usage analytics to understand how our products are used and to improve performance and features. This data does not include personal information and cannot be used to identify you. If we introduce optional telemetry in any software application, you will be notified and given the ability to opt out.

7. Data Retention

We retain your information while your account is active or as needed for legal, operational, or security reasons.

8. Data Security

We implement security measures to protect your data, but no system is 100% secure. Please use MAQIR at your own risk.

9. International Users

If you access MAQIR from outside the U.S., your information may be transferred to and processed in the U.S. or other countries. By using our services, you consent to this transfer.

10. Children's Privacy

MAQIR is not intended for anyone under 18. We do not knowingly collect data from children. If you believe we have, contact us and we will delete it.

11. Changes to This Privacy Policy

We may update this policy. If changes are material, we will provide notice (via email or website notice). Continued use after changes constitutes acceptance.

12. Contact

If you have questions about this policy, please contact us:

MAQIR [supportREMOVE_THIS@maqir.com]